Privacy Policy
Last updated: February 2025
Hajzi ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and services (collectively, the "Services"), including in the Middle East and other regions we serve.
1. Information We Collect
We collect information you provide directly (e.g., name, email, phone, password when you register; appointment and booking details; preferences and reviews). We also collect information automatically (e.g., device type, IP address, app usage) and from business accounts (e.g., business profile, services, staff, and calendar data).
2. How We Use Your Information
We use your information to provide, maintain, and improve our Services; to process bookings and send reminders; to communicate with you; to personalize experience and show relevant businesses; to detect and prevent fraud and abuse; and to comply with applicable law.
3. Sharing of Information
We share information with businesses you book with (so they can fulfill your appointment), with service providers that help us operate (e.g., hosting, analytics, payments), and when required by law or to protect rights and safety. We do not sell your personal information to third parties for their marketing.
4. Data Retention and Security
We retain your information for as long as your account is active or as needed to provide Services and comply with legal obligations. We implement appropriate technical and organizational measures to protect your data.
5. Your Rights and Choices
Depending on your location, you may have rights to access, correct, delete, or port your data, or to object to or restrict certain processing. You can update your profile in the app or website and contact us for other requests. You may also opt out of marketing communications.
6. Cookies and Similar Technologies
We use cookies and similar technologies on our website for essential operation, analytics, and to improve your experience. You can manage cookie preferences in your browser settings.
7. Children
Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16.
8. Changes and Contact
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy and updating the "Last updated" date. For questions or requests regarding this Privacy Policy or your data, please contact us through the contact options provided on our website or in the app.